Terms & Conditions
Welcome to The Leatherist. These Terms & Conditions govern your use of our website, products, services, and any orders placed through https://theleatherist.com/.
By accessing or using our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. About The Leatherist
The Leatherist is operated by Multinex Inc, offering leather jackets, apparel, and related products.
Throughout these Terms & Conditions, the terms “The Leatherist,” “Multinex Inc,” “we,” “us,” and “our” refer to The Leatherist and its parent company, Multinex Inc.
The terms “you,” “customer,” and “your” refer to any person accessing our website or purchasing our products.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of the website
- Copy, reproduce, or misuse our website content without permission
- Use automated systems to access or collect website information in a way that could interfere with our services
- Submit false, misleading, or fraudulent information
- Use our website in a manner that violates applicable laws or regulations
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms & Conditions have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, colors, and other product information displayed on our website are accurate.
However:
- Product colors may appear slightly different depending on your monitor, device, screen settings, lighting, or other display conditions.
- Minor variations may occur in materials, texture, grain, finish, stitching, or appearance, particularly with natural leather and other materials.
- Product measurements may have reasonable manufacturing tolerances.
- Product availability may change without notice.
We reserve the right to correct errors, inaccuracies, or omissions in product information when identified.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order has been placed, we will contact you regarding the available options.
Depending on the circumstances, available options may include:
- Waiting for the product to become available
- Selecting an available alternative
- Canceling the affected order and receiving an applicable refund
5. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After an order is submitted, you may receive an order confirmation by email. An order confirmation acknowledges that we have received your order and does not necessarily mean that the order has been shipped.
We reserve the right to cancel or decline an order in circumstances including:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent or unauthorized transactions
- Incorrect customer or shipping information
- Payment authorization failure
- Circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, we will provide an applicable refund to the original payment method.
6. Pricing and Payment
Product prices are displayed on the website in the applicable currency shown at checkout.
Prices may change from time to time. Any price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing or listing error has occurred.
Payment must be successfully authorized before an order can be processed.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payments may be processed through third-party payment providers. We do not necessarily store complete payment card information on our own systems.
7. Order Processing and Production
Most orders are processed and prepared for shipment within the timeframe stated in our Shipping Policy.
Custom, personalized, made-to-measure, or specially requested products may require additional production time.
Processing times are estimates and may vary depending on the product, order requirements, production volume, availability, and other circumstances.
8. Shipping and Delivery
We ship eligible orders to available destinations according to our Shipping Policy.
Estimated delivery times are provided for informational purposes and are not guaranteed delivery dates.
Delivery may be affected by shipping carrier delays, customs clearance, weather, public holidays, transportation disruptions, incorrect shipping information, or other circumstances outside our reasonable control.
For complete information about processing times, delivery estimates, tracking, customs, duties, and shipping responsibilities, please review our Shipping Policy.
9. Customs Duties, Taxes, and Import Charges
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless specifically stated otherwise during checkout, these charges are the responsibility of the customer.
The Leatherist / Multinex Inc does not control or determine the amount of customs duties, taxes, or other charges imposed by the destination country’s authorities.
Customers are responsible for complying with applicable import requirements in their destination country.
10. Custom and Personalized Products
Certain products may be customized or personalized according to customer-provided specifications.
Customers are responsible for providing accurate information, measurements, names, numbers, colors, design requirements, and other customization details.
Once a custom or personalized order has entered production, changes or cancellations may not be possible.
Custom and personalized products are generally final sale and are not eligible for return or exchange due to a change of mind, size preference, or personal preference.
However, if a custom or personalized item is defective, damaged, or incorrectly produced due to an error by The Leatherist, the matter may be reviewed under our Refund & Exchange Policy.
11. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to our Refund & Exchange Policy.
Our standard return and exchange period is 30 days from the date of delivery, subject to the eligibility requirements described in that policy.
Items must meet the applicable condition requirements before a return or exchange can be approved.
12. Customer Responsibilities
Customers are responsible for:
- Providing accurate billing and shipping information
- Providing accurate contact information
- Reviewing product descriptions and size information before ordering
- Providing accurate customization details when applicable
- Checking order information before completing checkout
- Following applicable customs and import requirements
- Providing any information reasonably required to process or deliver an order
The Leatherist is not responsible for delays or additional costs caused by inaccurate or incomplete information provided by the customer.
13. Intellectual Property
All content appearing on the The Leatherist website, including but not limited to logos, brand names, product photographs, product descriptions, graphics, website design, text, videos, images, page layouts, and other original materials is owned by or licensed to Multinex Inc (operating as The Leatherist) and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.
14. User-Submitted Content
If you voluntarily submit photographs, reviews, feedback, comments, testimonials, or other content to The Leatherist, you confirm that you have the right to provide that content and that it does not violate the rights of another person.
By submitting content, you grant The Leatherist permission to use, reproduce, display, and publish that content for legitimate business, marketing, customer-service, or website purposes, subject to applicable law.
15. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, shipping carriers, advertising platforms, analytics services, or other external services.
Third-party services operate under their own terms and privacy policies. The Leatherist is not responsible for the availability, content, security, or practices of third-party websites or services that we do not control.
16. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available without interruption, free from errors, free from technical issues, or free from viruses or other harmful components.
17. Errors and Corrections
We make reasonable efforts to maintain accurate information on our website. However, errors may occasionally occur relating to product descriptions, prices, availability, images, promotions, shipping information, or other content.
We reserve the right to correct such errors and, where necessary, cancel an affected order and provide an applicable refund.
18. Limitation of Liability
To the extent permitted by applicable law, The Leatherist and Multinex Inc will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
19. Force Majeure
The Leatherist will not be responsible for delays or failure to perform obligations when caused by circumstances beyond our reasonable control, such as natural disasters, severe weather, war, government actions, transportation disruptions, customs delays, or carrier disruptions.
20. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
21. Changes to These Terms
We may update these Terms & Conditions from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.
22. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with applicable laws of the United States and the State of Texas.
23. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact us:
Email: hello@theleatherist.com
Address: 1051 61st St 1051 50, Oakland, CA 94608, USA
When contacting us about an order, please include your order number so that we can assist you efficiently.
Last Updated: September 16, 2026