Privacy Policy

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At The Leatherist, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using https://theleatherist.com/, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

When you place an order, contact us, create an account, subscribe to communications, or submit information through our website, we may collect:

• Full name
• Email address
• Billing address
• Shipping address
• Phone number
• Order details
• Product preferences
• Information you provide when contacting customer support
• Information you provide regarding returns, exchanges, or refunds
• Any other information you voluntarily submit to us

Payments may be processed through third-party payment processors or payment service providers.

When you make a purchase, payment information may be collected and processed directly by the applicable payment provider. The Leatherist does not need to retain your complete payment card information when it is processed securely by a third-party payment provider.

Payment information is handled according to the applicable payment provider’s privacy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Products viewed
• Referring website or source
• Approximate geographic information
• Date and time of visits
• Website interactions
• Shopping cart and checkout activity
• General usage and performance information

This information helps us understand how visitors use our website and improve our products, website functionality, security, and customer experience.

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing products and services
• Processing payments through authorized payment providers
• Shipping and delivering orders
• Providing order updates and tracking information
• Responding to customer service requests
• Processing returns, exchanges, refunds, and cancellations
• Communicating with you about your order
• Improving our website, products, and services
• Maintaining website security and preventing fraud
• Detecting and resolving technical problems
• Understanding website traffic and customer interactions
• Measuring advertising and marketing performance
• Providing relevant marketing communications where permitted
• Complying with applicable legal and regulatory requirements

We only seek to collect and use information for legitimate and reasonably necessary business purposes.

4. Cookies and Similar Technologies

The Leatherist may use cookies and similar technologies to help operate and improve our website.

Cookies may be used to:

• Keep products in your shopping cart
• Remember certain website preferences
• Understand how visitors use our website
• Measure website performance
• Improve website functionality
• Understand the effectiveness of advertising campaigns
• Support relevant advertising and remarketing where permitted

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website, including shopping cart and checkout features.

5. Analytics

We may use third-party analytics services to understand how visitors interact with our website.

These services may collect information such as website visits, pages viewed, device information, traffic sources, and general interaction data.

Analytics information helps us understand website performance and improve the customer experience.

6. Advertising and Remarketing

The Leatherist may use third-party advertising and marketing services, including advertising platforms such as Google, to promote our products and measure advertising performance.

These services may use cookies, pixels, tags, device identifiers, or similar technologies to:

• Measure advertising performance
• Understand interactions with our website
• Show relevant advertisements
• Create audiences based on website interactions where permitted
• Measure conversions
• Improve the effectiveness of our advertising campaigns

Where applicable, third-party advertising providers may use information about previous visits to our website to show advertisements on other websites or platforms.

You may be able to manage or limit personalized advertising through the relevant advertising provider’s settings and controls. For Google advertising, users can manage certain advertising preferences through Google’s Ads Settings.

7. How We Share Information

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you. These providers may include:

• Payment processors
• Shipping and delivery providers
• Order fulfillment providers
• Website hosting and e-commerce service providers
• Analytics providers
• Advertising and marketing service providers
• Customer support providers
• Fraud prevention and security providers
• Professional service providers

These third parties may receive only the information reasonably necessary to perform the services they provide to us.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

8. Third-Party Services and Websites

Our website may contain links, integrations, or services provided by third parties.

If you interact with a third-party website or service, that third party may collect and process your information according to its own privacy policy and terms.

The Leatherist is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses secure technologies, including HTTPS/SSL, to help protect information transmitted through the website.

Where payment information is processed by third-party payment providers, those providers are responsible for applying their own applicable security measures and payment-processing requirements.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Complete and maintain transaction records
• Provide customer support
• Process returns, refunds, and exchanges
• Maintain appropriate business and financial records
• Prevent fraud and abuse
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes and enforce our agreements

When information is no longer reasonably required for these purposes, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

11. Marketing Communications

If you choose to receive marketing communications from us, we may send information about products, promotions, offers, or other updates that may be relevant to you.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send necessary transactional communications, such as order confirmations, shipping updates, refund information, or customer-service messages.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests to help protect your personal information.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the information and take appropriate action where required.

14. International Customers

The Leatherist may serve customers located in different countries.

Depending on where you are located and how our services operate, your information may be processed by service providers or business partners located in countries other than your own.

Where required by applicable law, we will take appropriate steps regarding the processing or transfer of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or services.

When we make changes, we will update the Effective Date shown at the beginning of this policy. We encourage you to review this page periodically to remain informed about how we handle personal information.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

When contacting us regarding your personal information or an order, please provide enough information for us to identify your request and assist you appropriately.